Every piece of Jewelry sold at Satvatholistics.com is covered under our 7-Day Replacement Guarantee. Notify us about problems, fitting issues, damages or defects within 07 days from the date of delivery, and we will send a replacement product to you.

Return / Replacement request are subject to verification and checks to determine the legitimacy of return/replacement request by the respective Seller(s) and Return / Replacement and / or Refund shall be refused in case of the following cases:

• If it is determined that product is damaged while in your possession;
• Any product that has been used or washed or soiled or is returned without non-tampered quality check seals/ warranty seals (wherever applicable);
• Any product not in its original condition;
• Any product that is returned without its original packaging tags and accessories, including the retail box and all other items originally included with the product at the time of delivery;
•  Any product without a valid and readable serial number, including but not limited to products with missing, damaged, altered, tampered, or otherwise unreadable serial number;
• The product is different from what was shipped to you;
• Product specified as non-returnable in the product details page.

Replacement is further subject to availability of the product (size, color etc.) and is limited to one request. In certain cases where respective Seller is unable to process a replacement request for any reason, a refund will be given. Replacement will be available to the Customer after 7-10 days of acceptance of receipt of product by the Seller. We may request for information / documents to verify your credentials before initiating refund.